Return and Refund Policy

Refunds and Returns Coverage / Guarantee Data

You are entitled to a 30 day return policy on all products

The deadline for returning an order is 30 days from the date you obtained the products, based on tracking information. All returns need to be shipped to our warehouse with tracking and at the cost of the buyer. If products do not arrive you can recieve a full refund.

We accept returns if the product is damaged or faulty, please inform us of your issue by e-mail: hello@thedeskfoundry.com

We’ll reimburse you no later than 10 working days from the day on which we obtain the returned items. We’ll use the identical technique of cost as you used for the order, and you’ll not incur any charges for such reimbursement.

Strategy of Returning Items

You might be accountable for the fee and threat of returning the products to us. We will try to offer free returns where possible contact us at: hello@thedeskfoundry.com

We can’t be held accountable for items misplaced in return cargo. Subsequently, we advocate an insured and trackable mail service. We maybe unable to refund with out precise receipt of the products or proof of obtained return supply.

To begin the process contact us at hello@thedeskfoundry.com, the place we can assist you to together with your return.

The method is that we’ll assist the return of the product to our warehouse. As soon as now we have obtained this product, we will process your refund.

Situations for returns:

To ensure that the products to be eligible for a return, please guarantee that:

  • The products have been bought within the final 30 days
  • The products are within the original packaging

The items that can’t be returned are:

  • Theproducts made to your specs or clearly customized
  • The products which were broken or damaged by consumer error.

We reserve the proper to refuse returns of any merchandise that doesn’t meet the above return circumstances at our sole discretion.

What’s Not Returnable / Refundable? 

  1. Bulk orders of greater than three desks – We don’t settle for returns on bulk orders. We advocate that you simply order simply one merchandise to check earlier than inserting an order for greater than three of anybody merchandise.
    2. The transport charge by the client paid for premium transport service.
    3. The paid transport quantity for the product.
    4. Any orders exterior the 30-day interval.

Guarantee Data:

12 to 24 months Guarantee is included with all electrical desks. We provide a guaranty that covers defects in materials or workmanship on all TheDeskFoundry Desk merchandise. This guarantee applies solely to the unique purchaser and is non-transferable.

Exceptions Embrace: Our restricted guarantee doesn’t cowl any downside attributable to:

  1. Situations, malfunctions, or harm not ensuing from defects in materials or workmanship.
  2. Situations, malfunctions, or harm ensuing from regular put on and tear, improper set up, improper upkeep, misuse, abuse, negligence, accident, or alteration.
  3. Equipment, linked supplies, and merchandise, or associated merchandise not manufactured by TheDeskFoundry.
  4. Situations, malfunctions, or harm ensuing from failure to comply with the directions and tips regarding the product’s supposed use.

Our restricted guarantee is void if a product is returned with eliminated, broken, or tampered with labels or any alterations.

We’ll ask for proof of purchase together with proof that the machine shouldn’t be working as anticipated. Please contact us by e-mail at hello@thedeskfoundry.com for extra information

Contact Us

If in case you have any questions on our Returns and Refunds Coverage, please contact us by e-mail at hello@thedeskfoundry.com

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